Refund & Return Policy

Our Return Policies

We are committed to providing our customers with high-quality products and exceptional service. We understand that sometimes returns or exchanges are necessary. Please review our policy below:

1. Eligibility:

  • Items must be returned within 30 days of the purchase date.
  • Items must be unused, unwashed, and in their original condition with all tags attached.

2. Non-Returnable Items:

  • Custom orders or personalized items.
  • Clearance or sale items.

3. Process:

  • Contact our customer service team at +91-8130048502 to initiate a return.
  • Provide your order number, reason for return, and photos of the item if it is defective or damaged.
  • Once approved, you will receive a Return Authorization Number (RAN) and instructions on how to send your item back.

4. Shipping:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping method, as we are not responsible for lost or damaged packages during transit.

5. Refunds:

  • Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
  • Refunds will be issued to the original payment method. Shipping costs are non-refundable.

Our Refund Policies

1. Eligibility:

  • Items must be exchanged within 30 days of the purchase date.
  • Items must be unused, unwashed, and in their original condition with all tags attached.

2. Process:

  • Contact our customer service team at +91-8130048502 to initiate an exchange.
    Provide your order number, reason for exchange, and the desired item(s) for exchange.
  • Once approved, you will receive an Exchange Authorization Number (EAN) and instructions on how to send your item back.

3. Shipping:

  • Customers are responsible for return shipping costs for exchanges.
  • We will cover the shipping cost for the replacement item.
  • We recommend using a trackable shipping method, as we are not responsible for lost or damaged packages during transit.

4. Processing:

  • Exchanges will be processed within 7-10 business days after we receive and inspect the returned item.
  • If the desired exchange item is out of stock, we will notify you and provide alternative options or process a refund.

Contact Us:

If you have any questions or need assistance with your return or exchange, please contact our customer service team at:

  • Email: info@lajwantitrading.in
  • Phone: +91-8130048502

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